FAQ

Frequently Asked Questions

What is In BeTween?

In BeTween is a specialty boutique for tween girls.  We cater to tweens and teens , ages 6-14. We carry girls/tween sizes 6-16 a along with Juniors, which fits womens Small-Medium. 

Does In BeTween have a storefront?

Yes.  We have a storefront in Huntsville, AL on Cecil Ashburn Dr.

What if I don't know my daughter's size?

No Problem!! We are glad to help. I get it's hard to pick sizes online bc each brand runs differently. I size ALOT of my online customers myself. If you send me a photo of your daughter or let me know her TRUE size, I can pick the correct sizes for you. This is not unsually! I do it everyday. We want to make sure your items fit the first time!!

How much is shipping?

Shipping rates are based on size of order and we have free shipping rates at certain time. It will be an option at checkout if it’s available.

NO FREE SHIP ON SALE ITEMS!

What is the return policy?

Returns will be accepted within 14 days of original purchase and credit will be given in the original form of payment.  Items must not have been worn, washed or altered and original tags must be attached. All shoes must be in their original box. Customer is responsible and assumes all costs associated with shipping the item back to In BeTween. 

After 14 days, we offer an online credit to be used for future purchase.

When using sezzle, we ONLY offer exchange or online credit. NO refunds when sezzle is used as payment method  

Items discounted 40% or more are FINAL SALE!! 

Please Note: Shipping and handling charges are not refundable.

How do I return my product? 

Please send the items you would like to return to:

In BeTween Boutique

2124 Cecil Ashburn Dr. Suite 120

Huntsville, AL 35802

When will my order ship?

Orders will typically be processed and shipped within 24-48 hours. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment  

We know sometimes you need items rushed and if you need your items shipped sooner or have an event please let us know at checkout so we can make sure and meet your deadline. 

Do you offer Gift Cards?

Yes.  Gift Cards can be purchased in store. 

 

CONTACT INFO

Phone 2566131088

Email